Footaction Reviews

2.0

/5.0

45 customer reviews

5

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33

24 %

reviewers recommend

Footaction

Footaction, known for its athletic footwear and apparel, is rated 2.0 out of 5. The rating reflects how young adults and sneaker enthusiasts view their experience with Footaction. Reviews of Footaction are verified before publication.

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How would you rate Footaction?

45 Reviews on Footaction

by Todd B.

Mar 16, 2022

Footaction is a good place to shop if…

Footaction is a good place to shop if you're looking for something basic like Nike huaraches, grand courts, non retro Jordan's, etc. But if you're looking to buy retros or any other nicer shoes, you're better off buying online or from a different store. Overall great service just limited selection of shoes and clothes.

by Gordon751

Feb 22, 2022

Was scared to buy here when I saw the review online. But it turns out to be very good!

I was so scared to buy here after I saw all the reviews here. I do believe the others are honest about their experience with FootAction. But when i saw an Adidas backpack with great discount offered from this website and free shipping with their FootLocker FLX membership (and no discount from all the other places by Google), I just could not hold back to not buy it. So, I said whatever. If it had turned out to be something bad, I could accept the consequences without listening. But it came out to be very good experience. Maybe it is due to the fact that FoorAction belongs to FootLocker(I bought shoes many times in-stores) now. They shipped the package pretty fast in a day (received in 3 busness days) and the bag I received is brand-new. And the receipt is all included in the box and looks professional. I see no difference from directly buying things from Nike or Adidas.

I see there are many people who have bad time with this dealer and totally understand a nightmarish shipping experience could ruin anyone's good day. Hopefully, after the combination with FootLocker, you guys will step into a new era of better business. I would like to visit your local stores again after the pandemic.

(BTW, my experience does not cover the returns or refunding procedure.)

by Kelly180

Feb 21, 2022

Horrible Customer Service

Horrible Customer Service and forget getting your money back on a return. I will not be shopping here ever again.

by Diana740

Jan 27, 2022

THE ITEMS WAS DAMAGED AND I WANT EXCHANGE INSTEAD GOT REFUND.

Hi guys, is there any way I can give them - negative 100 stars coz they really suck. I ordered a pair of Mens sandal size 8. The sandal was damaged, so I take a picture and asked for the exchange. Instead of exchanging they send me the amount which I wasn't charge and when I am reading the company policy it says $ 6.99 will be deducted for shipping fees. They send damaged pair and instead of exchanging they are putting money in my CC card that's some big b#ll SH#T. These guys should drag to the court for doing this type of work. Not happy with you guys' shame on you.

by Samantha Wallace

Nov 27, 2021

So good!

I ordered champion slippers on 11/25 (thanksgiving) i was told i'll get my package within 5-6 business days. The next day i got an email that my order was on the way! I was sooo scared because i ordered from here then i read the reviews and they were SO bad but there was nothing i could do but to hope and pray i get my shoes. I got my shoes today! (11/27) it took 2/12 days! I'm beyond glad i got my shoes not only that but i got them days before i was told! Thanks footaction! I'm not sure what happened to everyone else but i had a perfect experience.

by Griffin93

Aug 15, 2021

Terrible website, better in person.

The shoes I tried to buy had a time limit of 5 minutes, as soon as I tried to checkout, the page began endlessly loading. It never loaded but the timer continued in the background. Footlocker uses the same timer but of course, their page loads. I was able to buy the shoes there where all the sizes were fully stocked. Spend your money elsewhere, saves time and frustration drastically.

by John H.

Aug 06, 2021

They are the worst company on the planet

They are a joke I've never had so many problems ordering stuff from them in my life I will never order anything from them ever again save your money and aggravation i wish I could give them a negative star cause it would be 5 stars down

by Nora291

Jul 07, 2021

Totally trustworthy. Good shoes

Keep in mind that most reviews come from disgruntled consumers. Calling this store a scam site is totally overboard, it's a legitimate company. I got my shoes delivered exactly as i ordered it, brand new condition, shipped and delivered in like 4 days. I wouldnt hesitate to buy from here, same company as eastbay and footlocker

by Deann544

Mar 26, 2021

Breeze of a shopping experience.

I was SO skeptical based on some of the reviews I saw, but this was the only place that had the shoes I wanted in the right size. It was utterly haste-free and the shoes arrived quickly via FedEx in a properly sized outer box and the inner shoebox was in mint condition and the shoes are obviously brand new and never removed from the box before. It is a gift, so this was important to me. This company is owned by Foot Locker and my shoes even came addressed from "Foot Locker." While I don't discount some bad experiences, I will say this company is definitely NOT a scam.

by Byron722

Mar 14, 2021

Amazing.

I was so scared to buy shoes from here, but i'm so glad i did. I got the nike mid 77 blazers and amazing! They fit perfectly, not used, great condition, and exactly what i ordered! NOT TO MENTION they came a week early so i was so happy for that. I will probably be buy shoes from here again. We had absolutely no problems at all and i got updates on my email and exactly when it came and i couldn't be happier with my purchase!

Footaction Q&A

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Q:

I can't receive my package because you guys gave me the wrong tracking number under the email address [email protected]

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Q:

I placed an order and you guys gave me the wrong tracking number under the email [email protected] can you please respond as soon as possible

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Q:

Yesterday (24.12.2019) someone pays for your goods from my banking card. I don't know how it's possible, but I didn't do it. Someone broke my card.

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Q:

How long does it takes a shirt to come ?

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Q:

Can you send an example how to pay in quick pay western union, i just want to see the details like the Company Name. Company Code, Address, Account number and Reference number just to make it sure when i am ready to pay...

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